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In November 2021, Norfolk Southern Corporation opened its new Atlanta headquarters one of the most significant commercial real estate developments in recent years. HBE was engaged to manage the publicity surrounding the grand opening event, ensuring strong media coverage and stakeholder engagement.

Minority Owned

Norfolk Southern

Norfolk Southern

In November 2021, Norfolk Southern Corporation opened its new Atlanta headquarters one of the most significant commercial real estate developments in recent years. HBE was engaged to manage the publicity surrounding the grand opening event, ensuring strong media coverage and stakeholder engagement.

Summary 

HBE successfully managed the media and publicity for Norfolk Southern’s Atlanta headquarters grand opening, delivering high-level media coverage and prominent guest participation. The campaign earned placements in top local, trade, and commercial real estate outlets and helped cement HBE’s ongoing relationship with Norfolk Southern.

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Challenges

Among the challenges was generating widespread media attention amid a crowded news cycle. Coordinating multiple event components, including VIP attendance and press tours. Balancing media exclusivity with broader outreach to local, trade, and industry-specific outlets. Highlighting corporate goodwill through a related donation announcement.

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Solutions 

HBE collaborated closely with Norfolk Southern to plan and execute all event-related publicity. Organized a high-profile ribbon-cutting ceremony and coordinated guided building tours for press and VIPs. Secured exclusive coverage with the Atlanta Business Chronicle while engaging additional targeted media across local, trade, and commercial real estate sectors. Orchestrated a strategic donation announcement of NS’s southern railway archives to the Atlanta History Center to broaden the story’s appeal. Ensured attendance from key public officials and civic leaders, enhancing the event’s profile.

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Project Summary

50K

Earned over 50K additional impressions through museum and cultural networks

95%

Achieved a 95% press attendance rate for scheduled tours and photo ops

100+

Over 100+ VIPs and stakeholders in attendance

10+

Secured media mentions in 10+ reputable outlets

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